masonic village burlington complaints

BEST RELOCATION I CAN RECOMMEND! We received the literature from many retirement facilities and picked six to visit and test the dining rooms food and service. The leadership here at the Masonic village has met the challenges arising and ongoing from the Covid-19 pandemic creatively and effectively. Provided excellent customer service to clients. My initial decision is surely validated. No more cleaning, either - cleaning done every 2 weeks. This indicates the percent of residents given antianxiety drugs. Traditions of Hanover provides opportunity for seniors who might not be able to afford a retirement community because of its financial structure. A great place to work with lots of opportunity for advancement. Great place to work. This indicates the percentage of patients who suffered from a pressure ulcer. Our professional and personalized services are designed to enhance the quality of life for those we serve. You get to know everyone. In our view, this nursing home is a wonderful choice for just about anybody. This metric tells you the percentage of long-term residents that are administered antipsychotic medication. It sounds like you really did your homework and found the best option. We offer a selection of apartment styles to fit your needs; all with no entrance fees and a month to month lease. The Masonic Village offered to guarantee us a spot for a small deposit which would also be fully refundable. We're happy you're here and enjoying peace of mind. We will pass it on to our nursing team. In Masonic Village at Burlington, 1.49 Hospitalizations per 1,000 resident days. Thank you for sharing your feedback and taking the time to let others know of your positive experiences at Masonic Village. Residents are great, Insurance benefits are decent, Work perks like low cost employee gym fees are nice. Lastly, dining services produces delicious offerings. While this nursing home had some minor dings on its report, it had no severe deficiencies. Feel free to contact us at 1-877-753-3228. Skilled nursing includes a broad scope of services, spanning from registered nurses to physical and speech therapists, as well as other variations of therapy. From Day 1 I felt a part of the Village family. In Masonic Village at Burlington, 9.57% of Patients had Pressure Ulcers. My husband and I were looking for a friendly, caring community. In addition to considering the volume of care provided by aids and other staff, we looked at the number of residents vaccinated for pneumonia. Had a very good time working there. My neighbor residents are also pleasant and helpful. My parents lived at the Masonic Village at Burlington for a number of years and got excellent care which is why I decided to make it my home. I made a deposit for an independent living apartment during the marketing luncheon and have never regretted the decision. My residence continues to be a good experience with ample opportunity for new friendships and community as well as activities and service to keep me engaged and active. Thank you for sharing your experience, and we're glad you have confidence in your mother's care. We were honored to serve your parents, and we're happy you chose to also call us home! Masonic Village at Burlington is in Burlington, New Jersey. Our short-term care grades are vital for residents in need of rehabilitation. We would welcome the opportunity to discuss with you to understand how we can better support you. We signed on, with only an architect's sketch of a cottage. The rehabilitation unit has an outstanding reputation, the medical unit is better than any we have visited, and the two memory care units have wonderful staff working with the residents. We also have professional bands that come in several times a year to provide entertainment. We liked what we saw and have been here two years. You should never disregard qualified professional advice based on information found on our website. Memory care facilities provide housing, care, and therapies for seniors who have Alzheimers disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. This nursing home's impressive report card was highlighted by its inspection grade, which we will address in the next section. Upper level executive leadership needs improvement, It is fun working with the Residents. And right in your backyard! Having cooking and cleaning covered is a huge relief, although meeting new friends may be the best part! The manager was amazing . As time went on we became more convinced that this would be the perfect place. What is the interview process and what kind of tests do you have to take to get hired. One of the best places I've ever worked. In Masonic Village at Burlington, 10.75% of Patients use Anti-Psychotic Medication. My husband and I were looking for a friendly, caring community. I found the staff to be very cheerful in carrying out their jobs and always ready to be of any assistance I received. I love my managers as well. It's wonderful to hear your father is thriving. Minimizing rehospitalizations during rehabilitation is important to restoring the physical well-being of residents. No regrets. Staff was really nice to work with, didnt have any complications with anyone. Supportive environment, great residents, well managed. If I ever had the opportunity to work there again I would take it in a heartbeat. He even eats on his own now! But like most places in healthcare, feeling understaffed but being "technically not" was very frustrating. Overnight shifts have no where to get anything to eat so bring your own food and drink. Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own. Tour any listed location to confirm the accuracy of the community description, Confirm that the community offers services that are required for the seniors specific needs and budget. They make you feel right at home and part of their family. Since we moved in to our cottage, our prior ideas of the village have proved to be true. Very Friendly and Happy Environment to Work in. The staff is always polite and very attentive to residents needs. If I had known people like this lived here I would have moved to the cottages long ago. *Prices quoted are monthly rental charges and are provided by the communities themselves. We will be sure to share this with our Sewickley team! 218a Sunset Road Willingboro New Jersey 08046, 10800 Knights Road Philadelphia Pennsylvania 19114, 2601 Holme Ave Philadelphia Pennsylvania 19152, 601 Hamilton Ave Trenton New Jersey 08629, 750 Brunswick Ave Trenton New Jersey 08638, 7600 Central Avenue Philadelphia Pennsylvania 19111, Holy Redeemer Hospital and Medical Center, 1648 Huntingdon Pike Jenkintown Pennsylvania 19046, 115 Sunset Road Burlington New Jersey 08016, 1164 Route 130 North Burlington New Jersey 08016, 230 Van Sciver Parkway Willingboro New Jersey 08046, 1900 Frost Road Bristol Pennsylvania 19007, 1261 W. Route #38 Hainesport New Jersey 08036, 668 Main Street Lumberton New Jersey 08048, 8008 Route 130 North Riverside New Jersey 08075, 1336 Bristol Pike Units 12 &13 Bensalem Pennsylvania 19020, Guide to Long Term Care Insurance and Related Financial Products, Continuing Care Retirement Communities: What to Know & Consider, Home Healthcare: What it is, Services Offered, & What to Consider, Assisted Living: Who Qualifies, Pros/Cons, & How to Pay for it, https://www.medicare.gov/nursinghomecompare/profile.html#ID=315166. senior citizen bldg. Not all nursing homes employs these skilled professionals. Depending on the job, you may be running around all day trying to catch up and not get to sit down until break or charting (which I sometimes ended up doing on an iPad while finishing up my work). In Masonic Village at Burlington, 17.5% of Patients use Anti-Anxiety Medication. Many of the team members at the Masonic Village are very long term employees retiring after 30 or more years. Thank you for taking the time to write this review and providing your honest feedback. It was one of the best decisions we ever made to come here. Employees friendly and helpful. Masonic Villages is a great place to work! In Masonic Village at Burlington, 2.57% of Patients had Serious Falls. ABSOLUTELY WONDERFUL! I have been asked by many friends how I like being here and always the answer has been positive because of the trust in both staff and residents. Playing favorites is something that is extremely common throughout all departments in this company. My mom has lived at the Masonic Village at Burlington since 2012. A Place for Mom has verified the person writing the review and their connection to the community, Why we chose Masonic Village for our retirement years, Great Decision to Move to Masonic Village, Beautiful cottage in a friendly community, Enjoying life with special people at the Masonic Village, GREAT FACILITY AND HELPFUL/FRIENDLY STAFF, VA Aid and Attendance Benefits for Senior Living. Thank you for taking the time to write this review and sharing your honest feedback. Oh, and did I mention that our cottage is wonderful. Nevertheless, we would not focus exclusively one bad category. We moved to the Masonic Village Cottages about 1 and1/2 weeks ago. Managers are the problem.Fake & definitely have favorites.If you dont kiss up they make the job unbearable & super stressful.One in particular has had numerous complaints & they ignore it & lost many good,loyal people.Some in positions they shouldnt be for sure.Its a shame what has happened to MV.I used to love coming to work years ago. Music is played for the residents by our wonderful music therapist/choir director. There are many food choices prepared by our very capable dining staff. The last datapoint we assessed in this category is the percentage of patients who were able to leave the facility and return home. Friendly residents and staff. We Love our Cottage and the community we live in. Speak with your Senior Living Advisor to learn more. I'm sad that their time for sick leave didn't permit me enough time to recover and get back to work. HR did little to correct any issues. We found that 5.1 percent of this nursing home's patients were able to return home. Oh, and I must mention that we have found that this facility is one of the most reasonably priced in the area. This tells you the number of times residents are hospitalized per thousand days of care. We feel truly blessed to be here! Recurring staff. The location is spread over 400 acres and located just off of N.J. Turnpike half way between NYC and Phila. Thank you for sharing! It is a very caring and giving place to be. Masonic Village at Burlington is a community within Life Care Services LLC properties. A family member who worked in a local hospital always commented on how residents at the Masonic Village always arrived for their appointments in clean clothes, always clean and neatly done. We consider these areas to be good indicators of the quality of nursing care. During this pandemic, staff members are willing to run errands and check on us to make sure that we are okay. It has a beautiful kitchen, which I rarely use, since I no longer wish to cook. Residents and visitors are always so appreciative of the hard work and care provided. Respiratory viruses can be fatal for seniors, making these types of vaccines critical to patient safety. I loved working at Masonic & often wish i couldve moved them to SC with me. These inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. Often heard management making fun if hourlies with other hourlies. Accessibility, Disability and Accommodation, 3.5 out of 5 stars for Compensation/Benefits, 3.1 out of 5 stars for Job Security/Advancement, For the best experience, please upgrade to a modern, fully supported web browser. There are also a large number of residents who are from this area, which told us that it must have a great reputation locally. My family and I have been so thankful that she is in such a wonderful place with such caring people who have worked hard to make those transitions as smooth as possible. If there is a concern with her health, they quickly assess the situation and let us know what is wrong and how it will be handled. a resident Volunteer came by my apartment with a welcome bag and spent well over an hour discussing the Village amenities, Volunteer opportunities and family like residents and staff. Compared to national and state averages across all facilities. I would give Masonic Home as many stars as you have and then some :). Opportunity and choice are what Traditions of Hanover brings to seniors in the Lehigh Valley. Actual prices may differ due to one-time fees, timing and care services required. What is the work environment and culture like at Masonic Villages? All information, data and other material displayed on this website or included on other websites linked to this website is being provided for informational purposes only. Not very flexible with work schedules. Pressure ulcers are damage to the skin resulting from staying in one position for too long. Thank you! Therapeutic Recreation Coordinator (Part Time Position), See more Masonic Villages reviews by job title.   Our nondenominational community offers peace of mind and South Mountain Memory Care was built on the Small House concept. We use this statistic in determining nursing ratings. The residents are open and friendly. This is a measure of the number of rehospitalizations per thousand days of short-term care. My manager was amazing and the HR team I worked with was very easy to work with. We're happy to have you in our community! Great place to work. We are not Masons but the facility is open and welcome to all . Thanks to administration, staff, and neighbors for keeping us happy, involved, and fully satisfied. Does this page answer your questions about Masonic Village at Burlington? We're honored to care for your mother. In that area, we awarded this facility a grade of A. A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. In fact, this turned out to be its second best category grade. We moved into one of the new cottages in the community a little over 2 years ago. This means a lot coming from someone with such experience. Do Not Sell My Personal Information. Management was also mostly supportive when it came to personal growth. Are there set uniforms for the cnas? There are some staff members who are nice and friendly. In Masonic Village at Burlington, 5.81% of Patients. 2022 Elder Guide LLC. Mind you, I was only a part time employee. This datapoint is a measure of the percentage of short-term patients who saw functional improvements. They always had positive comments of how happy they were to be living at the Masonic Villages. Fortunately, it looks like this facility employs registered nurses. I could not be happier with Masonic Home!! Multiple changes in management, poor pay, and supervisors picked favorites. Although a higher rate of these infections could reflect poorly on a facility's hygiene protocols, it is difficult to compare different facilities due to reporting standards. Sad that I had to leave. Wonderful place! We found exactly what we wanted at the Masonic Village and loved our choice. Always open to new ideas and valued your opinion and ideas. All rights reserved. We have been residents of this community for more than two years. We also have a nice library maintained by me and a group of dedicated volunteers. The facility has a medical unit, a memory unit, assisted living, apartments and large cottages. The drama is unbelievable. We're glad you're here. Thank you for sharing your experience. All this would be very much tolerable if the pay was better. They do not hesitate to do everything to help you in any way. Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. Although her general condition is naturally declining due to her disabilities, her care has always been top notch. Our pastor is loved by all and his sermons always make me feel good. In Masonic Village at Burlington, 92% of Patients. Always thinking of ways to improve employee moral and work experience. Your safety and well-being are our top priority! With how short staffed Masonic has been the past few months you would think employees would get a raise or even something for appreciation but that was not the case. I moved my father into Masonic Home after a terrible experience at Care One in Moorestown. Consideration of employee needs was high during my time there. Anytime you need help with something there is always someone around to help you. They are outstanding in all departments. With working head on with the virus and then short staff, it was extremely mentally and emotionally draining. And the pay is low for the work we do for being horribly understaffed. We appreciate your recommendation and for recognizing the efforts of our team members. I will say the benefits are great however. Thank you for your feedback! I am happy living at the Masonic Village and I am so glad that I moved here. I like them all and enjoy tapping my feet to the tunes. We have been treated like royalty and have gotten involved in the life of the Village. I would not recommend this job to anyone looking. Have made many wonderful friends - we are a very welcoming community. Do you need experience to work at Masonic Villages? This concept has been found to be most the most successful environment for those with memory issues in that it creates a sense of home, confidence of surroundings, and ultimately happiness with residents.Research indicates that At Legend of Allentown, youll find a vibrant atmosphere that values both community and individuality. Privacy&Terms. The Burlington area has as much social activity as you might want or not want. We hope you are well! We're happy you're here! I appreciate living independently but know that there are people here committed to helping me navigate this again process. When he passed away after almost 2 years , I felt safe and loved. We are able to order all our meals and they are delivered to our homes. This indicates the percent of residents who are demonstrating signs of depression. The staff continues to be observant and attentive to any new developments that are related to our health and welfare. Dinning is available at the Deli, at the FULL Dinning room with a staff of chefs and servers and a 3 page menu, or cook for yourself in the cottage's full kitchen. Learn more. low pay for most departments, and high turnover, Upper management is inconsiderate of anyone other than upper management. The staff and personnel are very pleasant and helpful. The staff is outstanding in all areas of the Village. The cottage is lovely with its own attached garage and large front porch. This is the number of emergency room visits per thousand days of short-term patient care. When you come into our Village here at Burlington you will know what I mean. During that time she has transitioned from an independent living apartment to assisted living and now she is in long term care. One of my favorites is broccoli quiche which, to me, is one of the best I ever had.

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masonic village burlington complaints

masonic village burlington complaints