Your constant communication with us is our pleasure. the accompanying directory and feedback form to make your voice heard. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. LINDO300 . Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. washing machine has not repaired since last 3 months. But last 3 months it stopped working in between while washing the clothes and could not open the lid. Not used much and should be working. To inspect the malfunction and maintenance of the device, A Toshiba refrigerator maintenance agency, a branch that provides you with an original home maintenance service for the appliances of Toshiba refrigerator company in Egypt. . I bought refrigerator model gr-ef46z on october 2018. Says remote won't pair, whereas remote working fine, volume/power. Privacy Policy, 13131 West Little York Road, Houston TX 77041 I want my freakin money back. We care, serve and are committed to satisfying our customers Providing the highest levels of quality in customer service as a leading company in the field of electrical maintenance, we use the latest technologies in the field of maintenance centers and ensure that the customer receives a new device in case we are unable to provide any of the spare parts. I contacted Elaraby Group who is your agent here in Egypt to get a new motor for the refrigerator, and the least i can say is that it was the most unprofessional disastrous experience i have ever encountered in my entire life regarding customer services, and the most shocking thing is that a very reputable professional company as you is having such agents giving such bad services to your customers. 3 weeks ago it began spitting water out of the vent. By 30th of October I called El-Araby Group that are responsible to repair Toshiba products, today and after 16 days the refrigerator is not working, they sent me twice a technicians that wrongly fix the problem 1st time and 2nd time they advised that they dont have spare part. and their only and last solution which has been suggested to me by a very rude and unprofessional engineer that my only option was to give them my refrigerator so they would sent it to their factory to bring me another motor which will also take a month or two. Javascript must be enabled to use this site's downloads feature. devoted to ensuring customer satisfaction and expediting requests. They pretended to care and have ignored my emails since then, and it's been 6 weeks. Buy online and have them delivered directly to you. . I had purchased Toshiba fully automatic machine model AWB1100GB around 2 years back. Midea Customer Service Representatives are ready to help. At the end of december 2019 the cooling cabinet stop cooling again, then I contact 19319 again. Desired outcome: I have purchased extended warranty of 6 years for my TV. If you have an issue completing the registration process, please disable your browser's pop-up blocker or ensure that www.toshiba.com is added to your browser's trusted sites list. 29.07.2019 16:42:00 [AliExpress Standard Shipping] You may enter your filters below to locate manuals, brochures, software, drawings, and other important documents. My TV was purchased on Aug 2018 and not even 2 years the TV panel start to showing blur lines on the screen. i can't believe that anyone with a motor problem would have to go through all this headache for three months to get their refrigerator fixed and not only that. Here is my original email to Toshiba: I asked the company to replace faulty product by sound one, since during 16 months, the refrigerator not working for 7 months. Br., This is the job details. then i follow up on 20th october. I'm a single woman living alone and I can't afford a $400 AC replacement every year. i had call call center on 15th october. Register your product for faster, more convenient customer support. If your not talking about purchasing new products they will in fact return your emails. I tried to describe to them I need the maintenance operator to come quickly but they said it takes 1 week, so definitely After 16 days I decided to scrap the refrigerator, and cancel any new visits from Toshiba maintenance, they can't understand no one can live for 3 weeks in Egypt without refrigerator because of hot weather. I contacted them again and it took them also another week to bring someone with a new motor for the refrigerator, which turned out not suitable for my refrigerator, then again i kept contacting them and then they sent another technician with another with another wrong motor. Now for the last two weeks it stops and flashes and beeps randomly, usually after about half an hour if use. We at the Toshiba refrigerator maintenance center should spare no effort to meet all home maintenance requests and We give our customers permanent full attention, just contact us. 1916. 2000 . Today which is 5th January 2021, I have not received any proper feedback about when my Television's issue will be fixed. I want this problem fixed as soon as possible without another delay or any excuses and i want it to be fixed at home not having to go through all this trouble and extra unnecessary charges just because it is imported and for the record i don't trust them to take my refrigerator since they are so unprofessional, they might damage it some more. I have brought a Toshiba refrigerator Type GR-R70UD-K from x-cite Kuwait, and then shipped it to Egypt. This was about 4 years back, now the motor of the refrigerator has stopped working. Many of us know the importance of household electrical appliances and the damages resulting from their breakdown and the time required for their maintenance. The moment I installed it never worked ..when trying to complain Toshiba they say may be the chip with new technology was broken but I was never told that when I bought from home Depot. Tom Search for hundreds of parts and accessories made specifically for your Midea products. 1916 . Hello For immediate assitance with your product purchase or for technical Support, please use the phone numbers below. As per your web its shows" Shipment refuse to accept delivery" since none of the person as turned up to deliver, hence request to Dear Sir, We are in the middle of a heat wave here in Manitoba and I am incredibly upset that I put out $400 for a piece of garbage that broke down after very little use, SUSPICIOUSLY just as the warranty ran out. !, denied repair under warranty for manufacturer defect, toshiba refuses to replace defective tv;, heating problem, dvd player not reading, denial of warranty for both 2-year standard. Do you have questions about your recent product purchase, a replacement part, questions about product installation or how to register your product? . We work with partners and distributors who may contact you about this Philips product on our behalf. I will never buy another Toshiba product again if this is a sample of the quality of the products produced. Dear Team, We will respond to your request as quickly as possible. 1). Please refer to Sheraton, Heliopolis, 11799, Cairo, Egypt. Even in peak times, the highly trained maintenance center team can answer calls within 30 seconds. Photo attached shows site of break. . For my side I dont want any action from you to me, but my advise to investigate the service of your products reputation it Egypt, it is dramatically deteriorated. This complaint was posted by a verified customer. It was the TV. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Share your photos and videos with others to prove the truth of your words. Toshiba maintenance | Toshiba Egypts authorized home maintenance services website welcomes you as a result of the spread of many non-specialized centers that claim to be Toshiba maintenance agency. Undelivered Due To Customer /Consignee Refusing To Accept Delivery I tried reaching 247arround 100 times but nothing worked out. I read reviews that that is a common problem and to reset it. Ref # UK2001/20/SW02 or SDM200100690. Should there is no response / Panggilan untuk temujanji akan dilakukan dalam tempoh 24 jam. Please ask you person to re-attempt for delivery on Priority. dont know when they will come and fix my washing machine. I contact 19319 (elaraby), the manufacturer withdraw the refrigerator (one time on jan 2018 and second time on feb, 2018). A working airconditioner! and operating period. Find answers about product setup, use and care, and repair. It was the cheapest one Best Buy had, I knew that going in but Desired outcome: We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Toshiba. For this reason, El-Araby Group is witnessing a successful increase in workshops for the repair and maintenance of various faults of Toshiba El-Araby appliances (refrigerators - washing machines - microwaves - deep freezers - screens - heaters - stoves) and we replace all damaged spare parts with intact equipment in all Toshiba Elaraby maintenance branches in Cairo, Giza, Alexandria, even Luxor and Aswan. Phone: +[protected] We purchased a Referigerator GRAG58MA/GG, on 20-Feb-2021. Toshiba Refrigerators Service Center By calling five numbers, the Toshiba Refrigerators Service Center unifies all services in one place and in the fastest time, such as after-sales services, sales and complaints. 100 . I installed In my Tracking information about: PR034982254YP i'm in this situation because i've made a mistake of buying your products. 20-March-2021 My laptop is not recognizing the Optical drive or SD cards. I purchased the television on March 2019 and on 21st December 2020 and television did not power up and I contacted the service center. Our A.C unit has blown for the second time now, the first time I just replaced the whole out door unit myself to get a. c back asap. The T in Toshiba stands for TRASH they do not stand behind there products and they don't support their customers. Select a category, choose a Product Family, then select from the list of available documents. My 55" Panasonic is a lot older and working just fine. still dont get any call from service center. 5 visits by company technician to repair the refrigerator at home but all visits fail to repair the refergerator, then the company withdraw the referagerator for the third time in 2 februry 2020. report number references [protected]. Aircon unit blown, under warranty, taking months to get a part without any aircon, toshiba satellite l50-b-1p1 black (skullcandy) top case failure at hinge corner. Eventually, after only two months, none of my channels would load so I reset to factory settings? I waited for 4 days. Thank you. I gave up, can't sell or donate the TV so it is going to landfill, if they will take it. Tel : 02 -[protected] or [protected] No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. this kept going for more than a month in the summer season with the highest temperature. Email: [protected]@yahoo.com Since then, we found problems occurs as below, and the worst is the My TV was purchased on Aug 2018 and not even 2 years the TV panel start to showing blur lines on the screen. Copyright 2022 Copyright Midea. Is this your company? The unit is out of warranty, so I opened the case and found the plastic construct at the site of the hinge base fixing was very thin and subsequently weak. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. [protected]@gmail.com The product life is stronger. 22 Zankat Al Mariniyne Morocco Email:a-bennani@scrim.ma SOCIETE TUNISIENNE D'INDUSTRIE ELECTRONIQUE & TELEVISION (STIET) Telephone: +216 71 951088 +216 71 951238 Immeuble Jamel, 15, Rue Borjine, Montplaisier Tunisia Email:a.alibi@stiet.com, Lot belbouab,section 145,Ilot83 Bordj Bou Arreridj, 8- Almansouria-Alahram street - Giza -Egypt, Industry & Engineering Consultants for Medical Systems, 23, Mohamed Youssef El Kady Street, Kolyat El Banat, Marghany, 1 Abdel Wehabb Selim El Beshry Street Sheraton area Heliopolis, Email: servomed@link.net ; servomed@servomed-co.com, 3rd Floor, 302 Rakan Building, Cape Verde Avenue, Bole, Assada Company for the Importation of Medical Equipment and Materials (ACMEM), 20 Jalal Biar Street (next to Embassy of the Netherlands), Dhara, 91, Rue Abou Alaa Zahr, Quartier des Hopitaux, SOCIETE TUNISIENNE D'INDUSTRIE ELECTRONIQUE & TELEVISION (STIET), Immeuble Jamel, 15, Rue Borjine, Montplaisier.
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